Q&A

Q: Are you trading company or manufacturer? 

A: We are professional manufacturer specialized in orthopedic and sport products. And we trade our products with our clients directly.

Q: Can you do OEM and ODM?

A: Yes, OEM and ODM are both acceptable. The material, color, style can customize, the basic quantity we will advise after we discuss.

Q: Can we use our own logo?

A: Yes, we can print your private logo according to your request.

Q: How many packaging do you have?

A: We have five packages including PE bag, hand bag, zip lock bag, colorful box and white box currently.

Q: Can you do our own packaging?

A: Yes, you just provide the package design and we will produce what you want. We also have the professional designer can help you do the packaging design.

 Q: How many different types of products your company manufactures?

A: Now we have more than 1,000 products. We have a strong advantage of OEM, just give us the actual products or your idea that you want, we will manufacture for you.

Q: When can I get the price?
A: Usually we quote within 8 hours after we get your inquiry.

Q: What’s your MOQ?

A: If we have the products in stock, it will be no MOQ. If we need to produce, we can discuss the MOQ according to customer’s exact situation.

 Q: How long is your delivery time?

A: The general delivery time is 30-45 days after receiving your order confirmation. Anther, if we have the goods in stock, it will only take 1-2 days.  

Q: Do you provide sample ? Is it free? 

A: If the sample is low value, we will provide the free sample with freight collect. But for some high value samples, we need to collect the sample charge. 

Q: What is your term of payment?

A: 30% down payment before producing and 70% balance payment before shipping. 

Q: Which payment form you can accept?

A: T/T, Western Union, PayPal etc. We accept any convenient and swift payment term.